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This pandemic has rocked the foundation of customer trust The consumer confidence index is a way to measure consumer optimism in the health and well-being of the US economy. Optimism is expressed by customers’ behaviors and their willingness to spend money on products and services. Basically, the consumer confidence index

Has your auto repair business taken a hit in 2020? If so, you’re not alone. Stay-at-home orders, people working remotely from home, and the need for families to prioritize a reduced income has meant fewer cars being brought into mechanics for repair. Families now prefer to put off preventative maintenance